We cooperate with DHL and UPS as shipping service providers. Each delivery is insured and can be provided with tracking and tracing.
I. Costs and shipping duration
Shipping prices and -flatrates include insured delivery within Germany including tracking and age verification. The delivery time is usually 1-3 working days. Unless otherwise stated in the product description, your order will be ready for dispatch within 5 working days after payment of the value of the goods at the latest. Saturdays, Sundays and holidays are excluded. For parcels to other EU countries please contact us directly for an individual offer:
*Delivery charges: 🇪🇺 Europe: 15,95€ | 🇨🇭 Switzerland & 🇱🇮 Liechtenstein: 19,95€
II. Tracking and tracing
After successful ordering in our online shop you will receive an automated order confirmation from us. Afterwards your package will be prepared for shipping. As soon as it is sent, you will again receive a shipping confirmation via e-mail. You can track the progress of your shipment at any time using the shipment number in the e-mail. You can get information about the progress of the shipment on the respective portals of the suppliers:
In case of defective or faulty products please contact us by email at email@example.com. Guidelines and further details can be found in our AGB. In addition, you have a 14-day right of revocation from receipt of the goods. You can find out more about this here.
IV. German Packaging Act
As a manufacturer and distributor of packaging that is subject to system participation, all sales packaging that we put into national circulation is licensed by Interseroh Dienstleistungs GmbH as well as by the Zentral Stelle Verpackungsregister (ZSVR). LUCID: DE5123789142866